Support

To help us find your check quickly, include your report link (it starts with holefind.com/r/). If it is about a payment, include the email you paid with or the reference from your payment email.

Questions about a report

Each finding says what the problem is, why it matters and how to fix it, with a prompt you can paste into your AI. If you think a finding is wrong, mark it "Not an issue" on the report and tell us why. We read every one.

Payments and refunds

The full report is a one-off payment through Stripe, not a subscription. Your report unlocks by itself as soon as Stripe confirms the payment. If it has not unlocked after a few minutes, or the full review could not finish, email us and we will fix it or refund you. Our terms explain refunds in full.

Your account and data

Your reports and account settings are in the menu once you sign in. There you can change your email, download your data or delete your account. Our privacy policy explains what we keep and for how long.

Security issues in Holefind itself

If you find a security problem in Holefind, please email [email protected] before telling anyone else, so we can fix it first.